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VRayPattern and DR in VRay 2.0

Posted: Tue Feb 01, 2011 7:31 pm
by dgsantana
Hi,
We can't seem to get VrayPattern to work with DR, the rendernodes just drop some time after launching. Is this a knowed problem?

Best regards,
Daniel Santana
4+Arquitectos, Lda

Re: VRayPattern and DR in VRay 2.0

Posted: Wed Feb 02, 2011 6:02 am
by GeorgeR
I have to say it's a bit concerning to see the lack of support!

Re: VRayPattern and DR in VRay 2.0

Posted: Wed Feb 02, 2011 1:04 pm
by dgsantana
Yep, this seems to be a recurring problem with plugins we buy here, lack of support.

Regards,
Daniel Santana

Re: VRayPattern and DR in VRay 2.0

Posted: Wed Feb 02, 2011 4:09 pm
by anvar
sorry for delays, we are currently investigating this
response time on the forum is usually slower, and clients usually contact us by email if there are any urgent problems.

please note that for faster support you need to contact us by email support@icube3d.com

if anyone had bad experiences in getting support by email from us
please let us know and we will investigate
thanks
Anvar

Re: VRayPattern and DR in VRay 2.0

Posted: Wed Feb 02, 2011 4:22 pm
by dgsantana
Thanks.

Regards,
Daniel

Re: VRayPattern and DR in VRay 2.0

Posted: Wed Feb 02, 2011 7:01 pm
by anvar
we just tested it and did not find any problems
here is the screen shot https://i026.radikal.ru/1102/eb/a4c03bafc22b.gif

how many render nodes have you got?
have you installed the plug-in on all render nodes?
please check that your paths to textures or patterns are not local and reachable over network

hope this helps
Anvar

Re: VRayPattern and DR in VRay 2.0

Posted: Wed Feb 02, 2011 7:11 pm
by dgsantana
Hi Anvar,
We have all paths in unc format (renders fine in files with no vraypattern). We are trying to render with about 10 nodes. The rendernodes were installed using internal software that does "xcopy" install. Also we can render fine with backburner, only dr is giving us problems, in files with vraypattern. If needed i will try to strip down a file and send you.

Best regards,
Daniel

Re: VRayPattern and DR in VRay 2.0

Posted: Wed Feb 02, 2011 7:58 pm
by anvar
dgsantana wrote:Hi Anvar,
We have all paths in unc format (renders fine in files with no vraypattern). We are trying to render with about 10 nodes. The rendernodes were installed using internal software that does "xcopy" install. Also we can render fine with backburner, only dr is giving us problems, in files with vraypattern. If needed i will try to strip down a file and send you.

Best regards,
Daniel
yes please send us the file
thanks
Anvar

Re: VRayPattern and DR in VRay 2.0

Posted: Wed Feb 02, 2011 10:33 pm
by anvar
we found the bug which affects distributed rendering
error happens when pattern from external file is used,
temporary workaround is not to use pattern from external file
bug fix will be released very soon

thanks
Anvar