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Re: VrayScatter 2.5.7 new build available

Posted: Tue Nov 10, 2009 8:11 pm
by admin
Please attach your max file and proxy

Re: VrayScatter 2.5.7 new build available

Posted: Wed Nov 11, 2009 1:29 am
by bakbek
Will do... i just now tested the combo VRay sp4 + VRS 2.5.5 and this works ok! 2.5.6 and 2.5.7 have the problems.

Re: VrayScatter 2.5.7 new build available

Posted: Wed Nov 11, 2009 2:53 pm
by admin
We did the tests and everything is working fine with VrayScatter 2.5.7 and Vray SP4
Possible reasons:
1. Wrong license (please generate new ID file and send it to us)
2. Incorrect version of VrayScatter (please carefully refer here https://icube3d.com/index.php/plugi ... scatter/3/)

Re: VrayScatter 2.5.7 new build available

Posted: Wed Nov 11, 2009 3:08 pm
by Karba
bakbek wrote:Will do... i just now tested the combo VRay sp4 + VRS 2.5.5 and this works ok! 2.5.6 and 2.5.7 have the problems.
Can you show what you see in viewport with 2.5.7?

Re: VrayScatter 2.5.7 new build available

Posted: Thu Nov 12, 2009 12:52 am
by cgrant3d
I'm having the same problem. I had a previously working 2.5.5 w/VRay sp4 and Max 2010 x64. Now that I've upgraded to 2.5.7 I'm getting the bizarre renderings you see below.

Thanks,
Christopher Grant
HMC Architects

Re: VrayScatter 2.5.7 new build available

Posted: Thu Nov 12, 2009 11:35 am
by Karba
cgrant3d wrote:I'm having the same problem. I had a previously working 2.5.5 w/VRay sp4 and Max 2010 x64. Now that I've upgraded to 2.5.7 I'm getting the bizarre renderings you see below.

Thanks,
Christopher Grant
HMC Architects
Did you reinstall Windows before upgrade to 2.5.7?

Re: VrayScatter 2.5.7 new build available

Posted: Thu Nov 12, 2009 4:16 pm
by cgrant3d
Karba wrote:Did you reinstall Windows before upgrade to 2.5.7?
Nope - there weren't any system changes between 2.5.5 and 2.5.7. I just installed 2.5.7 on top of 2.5.5 - should I have uninstalled 2.5.5 first?

Chris

Re: VrayScatter 2.5.7 new build available

Posted: Thu Nov 12, 2009 5:14 pm
by admin
Now we think that on SOME computers license from 2.5.5 is not working with 2.5.7.
If you have this kind of problems, you need just generate new ID file by VRayScatterRegistrationXX.exe from 2.5.7 distrib and send it to us to get new *.key file
Today we have plan to release small update 2.5.7a - it includes warning window for license problem situation.

Sorry for inconvenience.

Re: VrayScatter 2.5.7 new build available

Posted: Thu Nov 12, 2009 9:01 pm
by cgrant3d
Thanks to very speedy support from iCube R&D team we're up and running again. It turns out that I unnecessarily ran an old licensing utility (2.5.5) that was sitting on our file server instead of the new 2.5.7 version... Once I got a new key file and re-ran the correct license tool everything worked fine.

For our other workstation license we ran the 2.5.7 WS installer and everything went fine - no problems at all.

Again, thanks for great support and a great product!

Christopher Grant
HMC Architects

Re: VrayScatter 2.5.7 new build available

Posted: Fri Nov 13, 2009 8:51 pm
by admin
Version 2.5.7a
Warnings about license problems added.