could´not install multiscatter on 3 maschines!

[tobyl]

my installer (both WS & RS) stops (tested on 3 computers) because he could´not write the ".../mentalray/shaders_autoload/shader/MultiScatterMental.dll" file!
all other files could copied, but after the one error, the installer removes it.

tested on:
3dmax 2010, windows7 64bit, also same problem with vista64bit, 3dmax 2010. Installerpath is correct (3d Max 2010). 3dmax was always closed.



anyone who can help?

[tobyl]

no help?

[Karba]

Is it first install of MultiScatter?

[tobyl]

well,
on the main maschine (workstation) it was not, but even, when i uninstalled it, i couldn´t reinstall it!

on the renderslaves, it was the first install, which did´nt work, yet!
can´t use multiscatter with my renderslaves, because i could´nt install it!
:-(

[Karba]

Can you copy any files to "/mentalray/shaders_autoload/shader/MultiScatterMental.dll" manually?

[tobyl]

yes, and that is what i allready tried. but the installer deletes the other files (or just don´t install the files) because of the error.

i install multiscatter loged in as an administrator.

thanks for any help!
Toby

[Karba]

Actual path is "\mentalray\shaders_autoload\shaders\MultiScatterMental.dll" ?
Or you move some things?

[tobyl]

yes, everything is standard.

i could manually copy files to the path, or rename.

just the installer doesn´t work.

[tobyl]

dear forum.

sorry for the missunderstanding. you must be logged in as ADMINISTRATOR, it is NOT enough to be logged in as a user with admin status.

this helped!
best greetings,
Tobias