lost registration after reinstall windows

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bechstein
Posts: 16
Joined: Wed Mar 18, 2009 12:31 pm

lost registration after reinstall windows

Post by bechstein » Sat Mar 21, 2009 2:55 am

yesterday my system was corrupted by a virus. there was no way to fix it and in had to reinstall my system completely :(
now everything is new installed but vrayscatter will not work again. there is no change at my system except the windows installation.
when i start the "VRayScatterRegistration_2.exe" and choose "Apply Key File" with the xxxxx.key that i have from the previous registration, the following error occurs: "Can't apply Key File".
should i creat a new xxxxx.id file and send it again? is it normal after reinstall windows? i've read in the instructions that only in case of hdd replacement a new registration is needed.

thanks for help in advance!


edit: one think i've forget. my networkadapter has an updated driver after the reinstallation.

admin
Site Admin
Posts: 448
Joined: Fri Jan 23, 2009 7:44 pm

Re: lost registration after reinstall windows

Post by admin » Sun Mar 22, 2009 3:45 pm

Generate new ID file and send it to me mobilep800@mail.ru

bechstein
Posts: 16
Joined: Wed Mar 18, 2009 12:31 pm

Re: lost registration after reinstall windows

Post by bechstein » Sun Mar 22, 2009 3:56 pm

okay. that's what i have done yesterday.

bechstein
Posts: 16
Joined: Wed Mar 18, 2009 12:31 pm

Re: lost registration after reinstall windows

Post by bechstein » Sun Mar 22, 2009 6:17 pm

I've got a new key but it's not solved. again the message "Can't apply Key File" is shown. what is wrong? please help.

bechstein
Posts: 16
Joined: Wed Mar 18, 2009 12:31 pm

Re: lost registration after reinstall windows

Post by bechstein » Sun Mar 22, 2009 10:28 pm

now I received a third key but it still not solved. again the message "Can't apply Key File" is shown. what is wrong? please help.

admin
Site Admin
Posts: 448
Joined: Fri Jan 23, 2009 7:44 pm

Re: lost registration after reinstall windows

Post by admin » Mon Mar 23, 2009 2:41 pm

Do you have administrators rights on this computer?

bechstein
Posts: 16
Joined: Wed Mar 18, 2009 12:31 pm

Re: lost registration after reinstall windows

Post by bechstein » Mon Mar 23, 2009 3:33 pm

yes. the administrator account is the only account on my computer.

bechstein
Posts: 16
Joined: Wed Mar 18, 2009 12:31 pm

Re: lost registration after reinstall windows

Post by bechstein » Mon Mar 23, 2009 9:54 pm

now i have five different keys, "VRayScatterRegistration_2.exe" and "VRayScatterRegistration64x.exe". nothing helps ...

my sys:

intel q9650
asus p5e (x38) (ich9r)
sata wd velociraptor 300gb
xp64pro
max2009 64
vray 1.5sp2 64

admin
Site Admin
Posts: 448
Joined: Fri Jan 23, 2009 7:44 pm

Re: lost registration after reinstall windows

Post by admin » Tue Mar 24, 2009 4:32 am

It is very strange situation.
You can try to install license manually.
1. Rename *.key file that you have got from us to "VRayScatter.key"
2. Put this file to C:\Documents and Settings\All Users\Application Data\iCubeSoft (if you don't have this folder - just make it)
Try to make vrayscatter object and render it.

bechstein
Posts: 16
Joined: Wed Mar 18, 2009 12:31 pm

Re: lost registration after reinstall windows

Post by bechstein » Tue Mar 24, 2009 9:49 am

okay. thanks for help! i will try this and post the result.

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