Registration problems

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Martians
Posts: 4
Joined: Tue Mar 03, 2009 5:20 pm

Registration problems

Post by Martians » Tue Mar 03, 2009 5:46 pm

Hi,

I cannot seem to register my VrayScatter using the new VRayScatterRegistration_2.exe

It's not possible for me to change the number of scattered object - So I guess the plugin is running in demo mode.

Do I need to use a x64 specific version of VRayScatterRegistration_2.exe?? I just noticed that there is now is a 64 bit version available on this forum.

The email adress register@icube.ru where I used to send my activation requests does not work anymore? Is there a new address?



Best Regards,

Martin

jan__
Posts: 29
Joined: Wed Jan 28, 2009 3:49 pm
Location: Spain
Contact:

Re: Registration problems

Post by jan__ » Tue Mar 03, 2009 7:25 pm

If you are using a 64-bit OS you need the 64-bit version of VRayScatterRegistration from this forum. The email adress appears to work, i'm waiting for my key since friday, but mail sending works
Alejandro Suárez
www.motivacg.com

Martians
Posts: 4
Joined: Tue Mar 03, 2009 5:20 pm

Re: Registration problems

Post by Martians » Tue Mar 03, 2009 8:11 pm

Thanks for the info Jan...

This is what I get when trying to send my key:

<register@icube.ru>: host mail.icube.ru[212.24.44.84] said: 550 5.1.1
<register@icube.ru> User unknown; rejecting (in reply to RCPT TO command)


I will try to send it again, and hope it was just a temporary problem..

Best,

Martin

jan__
Posts: 29
Joined: Wed Jan 28, 2009 3:49 pm
Location: Spain
Contact:

Re: Registration problems

Post by jan__ » Wed Mar 04, 2009 1:41 pm

You have the reason, the email doesn't works now. I receive this message:

Code: Select all

Delivery to the following recipient failed permanently:

    register@icube.ru

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 <register@icube.ru> User unknown; rejecting (state 14).


I hope this can be solved, since I need to receive my license to use vrayscatter on current project
Alejandro Suárez
www.motivacg.com

Duche
Posts: 63
Joined: Mon Jan 26, 2009 11:18 pm

Re: Registration problems

Post by Duche » Thu Mar 05, 2009 3:11 am

We have temporary problems with mail server. You can send ID, request and questions to mobilep800@mail.ru
We really sorry about that.

jan__
Posts: 29
Joined: Wed Jan 28, 2009 3:49 pm
Location: Spain
Contact:

Re: Registration problems

Post by jan__ » Thu Mar 05, 2009 3:11 pm

We have our key files now. Thanks
Alejandro Suárez
www.motivacg.com

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