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Registration problems

Posted: Tue Mar 03, 2009 5:46 pm
by Martians
Hi,

I cannot seem to register my VrayScatter using the new VRayScatterRegistration_2.exe

It's not possible for me to change the number of scattered object - So I guess the plugin is running in demo mode.

Do I need to use a x64 specific version of VRayScatterRegistration_2.exe?? I just noticed that there is now is a 64 bit version available on this forum.

The email adress register@icube.ru where I used to send my activation requests does not work anymore? Is there a new address?



Best Regards,

Martin

Re: Registration problems

Posted: Tue Mar 03, 2009 7:25 pm
by jan__
If you are using a 64-bit OS you need the 64-bit version of VRayScatterRegistration from this forum. The email adress appears to work, i'm waiting for my key since friday, but mail sending works

Re: Registration problems

Posted: Tue Mar 03, 2009 8:11 pm
by Martians
Thanks for the info Jan...

This is what I get when trying to send my key:

<register@icube.ru>: host mail.icube.ru[212.24.44.84] said: 550 5.1.1
<register@icube.ru> User unknown; rejecting (in reply to RCPT TO command)


I will try to send it again, and hope it was just a temporary problem..

Best,

Martin

Re: Registration problems

Posted: Wed Mar 04, 2009 1:41 pm
by jan__
You have the reason, the email doesn't works now. I receive this message:

Code: Select all

Delivery to the following recipient failed permanently:

    register@icube.ru

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 5.1.1 <register@icube.ru> User unknown; rejecting (state 14).
I hope this can be solved, since I need to receive my license to use vrayscatter on current project

Re: Registration problems

Posted: Thu Mar 05, 2009 3:11 am
by Duche
We have temporary problems with mail server. You can send ID, request and questions to mobilep800@mail.ru
We really sorry about that.

Re: Registration problems

Posted: Thu Mar 05, 2009 3:11 pm
by jan__
We have our key files now. Thanks